Where Belonging Begins
We’d love to welcome you into our Families Matter family. Every person who joins us becomes part of something special – a community where friendships flourish, goals are achieved, and everyone truly belongs. Getting started is about more than paperwork and processes – it’s about finding your place with people who celebrate who you are.
Who We Serve
• Adults 18 years and older
• Individuals with intellectual and developmental disabilities, including Down syndrome, Autism, IDD, and related conditions
• Individuals with Section 21 or Section 29 waiver services and an assigned case manager
- Ready to Join Us Now?
We have no waiting list and immediate openings at all four locations: Hallowell, Gardiner, Skowhegan, and Waterville.
Taking the Next Step Together
Our Process
Step 1: Initial Contact
Contact us to discuss your needs and learn about our services.
• Call our main office: 207-621-1024
• Or, contact your preferred location directly
Step 2: Schedule Your Visit
We’ll arrange a personalized tour at your preferred location where you’ll:
• Meet our welcoming team and current program participants
• Tour our facilities and see our programs in action
• Receive a calendar of monthly activities
• Learn about our unique offerings, including funded programming, annual Funtown trips, special events like Halloween and Valentine’s dances, and enhanced Special Olympics experience with hotel accommodations
• Discuss flexible scheduling options (2-5 days per week)
• Learn about transportation services (available if you live within our service area)
Step 3: Experience a Free Trial Day
After your initial visit, we’ll schedule a complimentary trial day where you can:
• Experience what a typical day looks like
• Be paired with a buddy/mentor from our community
• See if our program feels like the right fit
• Allow our team and current participants to get to know you
Important: You’ll need to provide your own transportation to and from your trial day.
During this step, we’ll also complete initial paperwork, including referral forms and releases.
Step 4: Moving Forward Together
If everyone feels it’s a good match, we’ll:
• Discuss your preferred attendance schedule
• Complete all necessary enrollment paperwork
• Work with your case manager to open your plan in Evergreen
• Submit everything for state approval (typically takes 7-14 days)
• Contact you with your official start date once approved
What to Expect on Your First Day
Before You Arrive: Your Assistant Director will contact you with your start date and any final details you need to know.
Your First Day Will Include:
• Warm welcome from your new community
• Introduction to staff and program participants
• Orientation to daily routines and activities
• Getting settled into your new schedule
Getting Comfortable: Our staff and current participants work together to help new members feel welcome and supported. You’ll have mentors and friends ready to help you adjust and feel at home.
- Ready to Take the Next Step?
We're here to answer your questions and guide you through the process.
Contact us today to begin your journey with Families Matter Inc.
Choose Your Preferred Contact Method:
Main Office: 207-621-1024
Location-Specific Contacts:
• Hallowell: Jane Lerette - 207-621-1023 | JaneLerette@familiesmatterinc.org
• Gardiner: Erica Poulin - 207-203-0004 | EricaP@FamiliesMatterInc.org
• Skowhegan: Melinda King - 207-612-2992 | MelindaKing@FamiliesMatterInc.org
• Waterville: Debra Wells - 207-616-3284 | DebraWells@FamiliesMatterInc.org
Still have questions?
Don't hesitate to reach out. We understand that choosing adult services is an important decision,
and we're here to provide all the information you need to feel confident in your choice.