- About Families Matter
Decades of Dedicated Support
Since our founding, we’ve stood by a powerful truth: when adults with intellectual and developmental disabilities are seen, included, and valued, our entire community grows stronger.
What makes Families Matter truly special is the lasting relationships we build. Many of our staff members have been with us for 15-20+ years, creating a stability that allows deep understanding and genuine connections to flourish. This continuity means we know each person’s unique preferences, celebrate their milestones year after year, and provide the consistent support that fosters true growth.
The difference is visible every day as our vans travel throughout communities, filled with individuals not just participating in society, but actively shaping it through their contributions, relationships, and unique perspectives.
- Person-centered care that builds independence, confidence, and community connections
How We Foster Growth and Connection
Personalized Planning
We begin by understanding each person’s unique goals, interests, and needs, creating a personalized support plan that guides their journey with us.
Community Integration
Through meaningful community activities, volunteer opportunities, and social events, individuals develop practical skills, build confidence, and form lasting relationships.
Consistent Support
Our experienced staff—many who’ve been with us for 10-20+ years—provide reliable support, celebrating achievements and adapting to changing needs and goals.
- Families Matter Impact
Our Reach
95-100
Individuals Annually
currently served across our four service areas
4
Locations
serving central Maine
3:1
Staff-to-individual
ratio ensuring quality care
29
Years
serving our community since 1996
27,456+
Program Participant
volunteer hours contributed to local organizations
- Who We Serve
The Heart of Our Mission
Adults with Intellectual and Developmental Disabilities
We support adults (18+) with Down syndrome, Autism, IDD, and other developmental disabilities who want to build independence, engage with their community, and develop meaningful relationships.
For Case Managers and Referral Sources
We partner with case managers, social workers, and educators by providing stable, consistent programming for the individuals they refer. With our 3:1 staff-to-individual ratio, responsive communication, and no waiting list for qualified individuals, we offer a reliable resource for professionals seeking quality placements.
Families Seeking Continuity After High School
When school-based services end, we provide a seamless transition to adult programming, offering peace of mind that your loved one will continue to grow, learn, and thrive in a supportive environment.
Signature Programs
Special Olympics Champions
Our dedicated Special Olympics program has been a cornerstone of our services since 1996. Individuals train year-round, compete in regional and state events, and experience the pride of representing their communities.
Community Impact Volunteers
Individuals serve at six community partners, including the Augusta Food Bank, local nursing homes, and animal shelters, developing vocational skills while making real contributions that build confidence and purpose.
Daily Life Skill Development
Our comprehensive activity calendar features bowling, cooking classes, shopping skills, and seasonal outings to beaches and parks, creating a well-rounded experience that’s fully covered with no additional cost to families.
Support special celebrations, community outings,
and enrichment activities that go beyond the everyday
and help adults with disabilities thrive.
Every contribution, no matter the size,
has a direct impact on the individuals we serve across
our four Maine locations.
- Families Matter Inc
Memorable Moments With Family
Life at Families Matter is filled with meaningful connections, achievements big and small, and everyday moments of joy. These images capture the spirit of belonging and purpose that defines our community, from Special Olympics competitions and volunteer activities to creative projects and celebrations that unite us all. Each photo represents a story of growth, connection, and the unique journey of individuals finding their place in our community and beyond.
Get Started
We’ve saved a place for you. With open doors at all four of our locations and no waiting lists, we’re ready to welcome you or your loved one into our supportive community.
Getting started is easy. We’ll schedule a tour of your preferred location where you’ll meet our team and learn about our daily activities. After your visit, we offer a complimentary trial day so you can experience our program firsthand and ensure it’s the right fit.
Our team will handle all the paperwork and work with your case manager to get you started.
Our Locations
Hallowell Program Center
Assistant Director: Jane Lerette
Phone: 207-621-1024
Address:
28 Mayflower Road
Hallowell, ME 04347
Gardiner Program Center
Assistant Director: Erica Poulin
Phone: 207-203-0004
Address:
321 Brunswick Ave
Gardiner, ME 04345
Skowhegan Program Center
Assistant Director: Melina King
Phone: 207-612-2992
Address:
334 Canaan Road
Skowhegan, ME 04976
Waterville Program Center
Assistant Director: Debra Wells
Phone: 207-616-3284
Address:
150 North Street
Waterville, ME 04901